Comprehensive Guide About LuLu Hypermarket in the UAE

Updated: July 4, 2024
Written By
Mahmudul Alam

Lead Writer | Dubai

Mahmudul Alam lives in Dubai. He runs his marketing agency in Dubai. Also he roam around and collect informations about Dubai lifestyle, property market, living in Dubai and everything related to Dubai.
Lead Writer

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LuLu Hypermarket in the UAE is a powerhouse in the retail sector and owned by LuLu Group International, it has been widely recognized for its expansive product selections, competitive pricing, and customer-centric shopping environments since its inception in the year 2000.

The widespread appeal of LuLu Hypermarket is not just limited to its vast product offerings but also includes its strategic presence in all seven emirates, making it one of the most accessible retail destinations in the region.

LuLu Hypermarket in the UAE
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Corporate Presence and Growth

LuLu’s expansive network comprises about 225 stores across the Gulf Cooperation Council (GCC) countries and beyond, illustrating its formidable presence in the retail sector. The headquarters of LuLu Group International is strategically placed in the Y-Tower Building in Al Nahyan Camp, Abu Dhabi, with additional significant regional offices in Dubai, and Al Ain.

These hubs facilitate a streamlined operation and localized management strategy that factors in the diverse needs of various demographical areas within the UAE.

Lulu Hypermarket in The UAE Offerings Diverse Products

Electronics: Shoppers can find the latest gadgets including cameras, smartphones, computers, and many accessories.

Fresh Food: The sections dedicated to fresh food offer fruits, vegetables, juices, assorted bakery items, and other preparations.

Home & Kitchen Appliances: Shoppers looking to equip their homes can find everything from larger washing machines and air conditioners to smaller coffee makers and blenders.

Lulu Hypermarket Offerings-Product

Apparel & Accessories: The apparel section features casual and formal wear for men, women, and children, along with footwear and personal accessories like bags and belts.

Furniture & Home Decor: One can find a wide range of furniture styles for bedrooms, living rooms, and dining areas, along with home decor items designed to spruce up any living space.

Stationery and Kids’ Accessories: For families, school supplies and essential children’s accessories such as strollers and car seats are readily available.

Online Shopping and Promotional Offers

LuLu Hypermarkets has embraced online selling, allowing consumers to browse and shop for a full range of products online. The online platform is robust, offering seasonal sales, weekly deals, and even hourly flash promotions that ensure shoppers are getting the best value for their money from them.

Nivea-Promotional Offers-LuLu Hypermarkets in the UAE

The logistics network of LuLu supports grocery delivery across numerous locations in the UAE, enhancing convenience for all its customers.

Customer Services and Interaction

LuLu Hypermarket places a high emphasis on customer interaction. Available contact channels through their website and direct phone numbers for each regional office ensure customer grievances and inquiries are handled efficiently. Additionally, an extensive FAQ section on their website helps address common queries, further enriching the customer service experience.

Apart from traditional contact methods, LuLu Hypermarket also utilizes modern customer service solutions such as live chat and email support, making it easier for customers to get the assistance they need.

Whether you have questions about a product, need help with a purchase, or have concerns about your shopping experience, LuLu Hypermarket customer service UAE is readily available to assist.

Contact Them

Online Shopping 
Tel: 600 540048
LuLu Group International Headquarters
P.O. Box : 4048 Abu Dhabi UAE
Tel: +971 2 4182000 Tel: +971 2 6421716

Regional Office

Al Ain
P.O. Box : 87555
Tel: +971 3 7118500 Tel: +971 3 7640011
Abu Dhabi  
P.O. Box : 4048
Defense Road
Abu Dhabi UAE
Tel: +971 2 6421888   Fax: +971 2 6422166
Dubai & Northern Emirates
P.O. Box : 60188
Al Qusais  Dubai UAE
Tel: +971 4 2988850, 2988880 Fax: +971 4 2988860

Available Location and Contact

1. Lulu Regional Office
Address: 19A St – near Crescent English High School – Al Qusais – Al Qusais 1 – Dubai – United Arab Emirates
Phone: +971 4 707 6000

2. LuLu Hypermarket – Karama
Address: 67QX+CRV Park Al Karama – KaramaSheikh – Sheikh Rashid Rd – opposite Zaabeel – Al Karama – Dubai – United Arab Emirates
Phone: +971 4 334 6333

3. LuLu Hypermarket – Al Nahda
Address: Park – Al Ittihad Rd – opposite to Al Nahda – Al Nahda – Dubai – United Arab Emirates
Phone: +971 6 536 7777

4. Lulu Hypermarket – Dubai South
Address: W6XG+Q4 – Dubai – United Arab Emirates
Phone: +971 4 220 0015

5. Lulu Hypermarket – Green Community Village
Address: PO 624533, Sheikh Mohammed Bin Zayed Road, Green Community Village Dubai Investment Park 1 – Dubai – United Arab Emirates
Phone: +971 4 883 3433

6. LuLu Hypermarket – Hamriya
Address: Sheikh Khalifa Bin Zayed St – opposite to Medeor Hospital – Al Hamriya – Dubai – United Arab Emirates
Phone: +971 4 298 2001

7. LuLu Hypermarket – Ajman
Address: Masfout St – next to Ajman Municipality – Al Bustan – Ajman – United Arab Emirates
Phone: +971 6 742 2200

8. LuLu Regional Office – Abu Dhabi
Address: Bus Station – Muroor Rd – opposite to Abu Dhabi – Al Nahyan – Abu Dhabi – United Arab Emirates
Phone: +971 2 642 1900

9. LuLu Hypermarket – Bu Tina
Address: Abu Tina – Bu Tena – Al Sharq – Sharjah – United Arab Emirates
Phone: +971 6 525 2533

10. LuLu Supermarket – Karama
Address: Park – 16 B St – opposite to Karama – Al Karama – Dubai – United Arab Emirates
Phone: +971 4 335 1415

11. LuLu Center – LuLu Village
Address: Lulu Village – Amman St – Muhaisnah – Muhaisnah 4 – Dubai – United Arab Emirates
Phone: +971 4 254 4404

12. LuLu Hypermarket – Capital Mall
Address: Mussafah, Capital Mall – Al Barraq St – Mohamed Bin Zayed City – Abu Dhabi – United Arab Emirates
Phone: +971 2 555 5114

13. LuLu Hypermarket – Al Dhafra Mall
Address: Liwa – Tarif Rd – MallMadinat Zayed – Abu Dhabi – United Arab Emirates
Phone: +971 2 887 0001

14. LuLu Hypermarket – Al Wahda Mall
Address: Al Nahyan – Al Wahda Mall, Hazzaa – Sultan Bin Zayed The First St – E19 – Abu Dhabi – United Arab Emirates
Phone: +971 2 443 7500

15. LuLu Express – Um Ghafah
Address: Civil Defense – 34th St – near Abu Dhabi – Um Ghafah – Abu Dhabi – United Arab Emirates
Phone: +971 3 716 3333

16. LuLu Hypermarket – Silicon Oasis
Address: Al Ain – Dubai Rd – Dubai Silicon Oasis – Dubai – United Arab Emirates
Phone: +971 4 372 5000

17. LuLu Hypermarket – Souk Warsan
Address: El – Al Manama St – International City – Dubai – United Arab Emirates
Phone: +971 4 220 0966

18. LuLu Hypermarket – Al Barsha
Address: 1 Umm Suqeim St – Al Barsha – Al Barsha 1 – Dubai – United Arab Emirates
Phone: +971 4 341 8888

19. Lulu Hypermarket – Rashidiya
Address: Police Station – 33A St – next to Al Rashidiya – Al Rashidiya – Dubai – United Arab Emirates
Phone: +971 4 222 2353

LuLu Hypermarket Grocery Delivery

To further enhance convenience for its customers, LuLu Hypermarket grocery delivery service is available across numerous locations in the UAE. With a robust online shopping platform, customers can easily browse and purchase an extensive range of grocery items from the comfort of their homes.

The grocery delivery service is designed to be reliable and efficient, ensuring that your orders arrive fresh and on time.

Navigating Competition

Despite the stiff competition in the UAE’s hypermarket sector with competitors like Carrefour and Spinneys, LuLu continues to hold a critical market position, owed largely to its extensive product diversity, strategic location presence, and high benchmark in customer service.

Community Involvement and Sustainability

LuLu Hypermarkets actively participate in community services and sustainability initiatives. These efforts are visible in their corporate social responsibility (CSR) activities which aim to augment community welfare and environmental sustainability.

LuLu Hypermarket not only offers a shopping experience but also a journey that includes diversity, convenience, and completeness. With its aggressive expansion plans, commitment to quality, and customer satisfaction, LuLu continues to be a leading name in the UAE retail market segment.

Whether for daily groceries, fashion shopping, electronics, or more, LuLu provides an all-encompassing retail solution catering to the needs of its diverse customer base across the seven Emirates.

Customer Testimonials of Lulu Hypermarket

  1. Ayesha K. – Dubai

    “LuLu Hypermarket is my go-to shopping destination. I love the wide variety of products, from fresh produce to electronics, all at very competitive prices. The convenience of multiple locations across the UAE makes it even better. The online shopping experience is seamless, and the customer service is top-notch.”

  2. Mohammed R. – Abu Dhabi

    “I have been shopping at LuLu Hypermarket for years, and it never disappoints. The quality of the fresh food section is outstanding, and the selection of international products is impressive. The staff is always helpful and friendly, making the shopping experience enjoyable.”

User Reviews of Lulu Hypermarket

  1. Sara M. – 5/5 Stars

    “I highly recommend LuLu Hypermarket! They have an incredible selection of international products, which is a huge plus for me. The online shopping experience is smooth, and delivery is always prompt. They also offer great customer service.”

  2. Leila T. – 5/5 Stars

    “I am thoroughly impressed with the range of products at LuLu Hypermarket, especially the electronics section. The staff is knowledgeable and helpful. I recently purchased a smartphone, and the entire process was hassle-free.”

FAQs About Lulu Hypermarket in The UAE

1. What is LuLu Hypermarket?

LuLu Hypermarket is a leading retail chain in the UAE, owned by LuLu Group International. Established in 2000, it is known for its diverse product range, competitive pricing, and exceptional customer service.

2. How many LuLu Hypermarkets are there in the UAE?

There are over 60 LuLu Hypermarket stores in the UAE, strategically located across the seven emirates to serve a wide customer base.

3. What products can I find at LuLu Hypermarket?

LuLu Hypermarket offers a vast selection of products including electronics, fresh food, home and kitchen appliances, apparel and accessories, furniture, home decor items, stationery, and kids’ accessories.

4. Does LuLu Hypermarket offer online shopping?

Yes, LuLu Hypermarket has a comprehensive online shopping platform where customers can browse and purchase a wide range of products. The online store also features seasonal sales, weekly deals, and flash promotions.

5. What are the working hours of LuLu Hypermarket?

LuLu Hypermarket stores in the UAE typically operate daily from 8:00 AM to 12:00 AM. However, specific timings may vary by location, so it’s best to check the official website or contact customer service for accurate information.

6. What are the latest promotional offers at LuLu Hypermarket?

LuLu Hypermarket frequently runs promotions including seasonal sales, weekly deals, and special festive discounts. Customers can visit the official website or subscribe to their newsletter to stay updated on the latest offers.

7. Where is the headquarters of LuLu Hypermarket?

LuLu Group International’s headquarters is in the Y-Tower Building in Al Nahyan Camp, Abu Dhabi. The company also has significant regional offices in Dubai and Al Ain.

8. How can I contact LuLu Hypermarket customer service?

Customers can contact LuLu Hypermarket customer service via the official website, direct phone numbers for each regional office, and an extensive FAQ section online to address common queries.

9. Are there any LuLu Hypermarket stores outside the UAE?

Yes, LuLu Hypermarket operates over 225 stores across the Gulf Cooperation Council (GCC countries and beyond, including locations in India, Indonesia, Malaysia, and other countries.

10. Does LuLu Hypermarket in the UAE participate in community services?

Yes, LuLu Hypermarket actively participates in community services and sustainability initiatives through various corporate social responsibility (CSR) activities, aiming to promote community welfare and environmental sustainability.

11. What is the return policy at LuLu Hypermarket?

LuLu Hypermarket has a customer-friendly return policy that generally allows returns and exchanges within 14 days of purchase, provided the products are in their original condition and packaging. Detailed return policies can be found on their official website.

12. Does LuLu Hypermarket offer grocery delivery?

Yes, LuLu Hypermarket provides a reliable grocery delivery service across numerous locations in the UAE. Customers can place orders online and deliver groceries to their doorstep, offering them unmatched convenience.

13. How can I apply for a job at LuLu Hypermarket?

Job seekers can apply for positions at LuLu Hypermarket by visiting the careers section on the official LuLu Group International website. The site provides information on current job vacancies and the application process.

By capturing the essence of convenience and quality, LuLu Hypermarkets solidify its status as one of the top shopping destinations in the UAE.

Article by
Mahmudul Alam
Mahmudul Alam lives in Dubai. He runs his marketing agency in Dubai. Also he roam around and collect informations about Dubai lifestyle, property market, living in Dubai and everything related to Dubai.

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